Case Studies

Since our inception in 1969, Solugenix has been fulfilling the IT services needs of some of the most respected global corporations in the U.S. Download our case studies and see the results for yourself.

Using ITIL Service Management to Eliminate Challenges

A global financial services organization, managing nearly $2 trillion in assets, sought to proactively perform problem management and root cause analysis to eliminate any outages before they occurred.

Information Technology Infrastructure Library (ITIL) Service Management
Internal IT Help Desk Solution

Support Center Solution Improves Customer Experience

Solugenix implemented an IT helpdesk solution for One West Bank (OWB), a privately owned banking and lending institution with 85 retail branches in southern California and approximately $14 billion in deposits.

Service Desk Solution

Unique Service Desk Solution Creates New Efficiencies for Internal IT Help Desk

The medical device division of a global healthcare products and services provider, sought to improve customer loyalty by creating memorable first impressions through it’s customer support center. Solugenix partnered with the client to provide a comprehensive solution.

Leading Financial Firm Benefits from Scalable Staffing Solutions

With assets exceeding one trillion dollars, this U.S.–based global investment management firm turned to Solugenix’s staffing services to fulfill its growing demand for highly specialized Finance and Accounting positions.

Scalable Staffing Solutions

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Solugenix provides complimentary access to the latest resources on IT services and solutions, including professional IT staffing, support centers and application lifecycle management.